IMPORTANTE: Compras posteriores al 21 de Diciembre de 2021 serán enviadas el 06 de Enero de 2022

Shipping policy

SHIPPING & DELIVERY

Please note all pieces are handmade and shipped from Colombia.

Please allow 1-4 business days to process and pack your order. 

We will deliver the products to the address you provide. Once an item is shipped, we are no longer responsible. We do not refund for packages lost in transit. We are unable to refund or replace stolen packages or any un-retrieved packages that have been confirmed as delivered.

Important Notes:

  • Please ensure your delivery address is correct and secure: We are not responsible for items not received due to an incorrect or an incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back and will incur a re-shipping fee.
  • All pieces are made by hand with lots of love, care and time! Pieces may appear differently from the items shown online.
  • Lost Packages: If your package gets lost in transit, we will do everything we possibly can to assist you. We are not responsible for packages once proof of delivery is generated.